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What Is The Best Short Term Virtual Receptionist In Australia

Published Jul 19, 24
6 min read


OHQ's documents suffice evidence of a charge that is payable unless they are revealed to be inaccurate. Client will certainly utilize its practical efforts to inform OHQ of any billing conflict within fourteen (14) days of receipt of an invoice, adhering to the procedure outlined in Section 15. If Client disagreements a billing, the billing must continue to be paid promptly nevertheless OHQ will certainly credit or refund Customer if it is later reasonably determined by OHQ or pursuant to the disagreement resolution procedure described in Section 15 that the billing was inaccurate and the Consumer is entitled to a credit scores or refund.

Such revisions may include, without limitation, adjustments to the quantities of the Subscription Fees or Usage Fees for OHQ Paid Providers, adjustments to the usage allocations consisted of in the Prices Strategies, and discontinuation of Prices Strategies. (a) Each such alteration will certainly work after affordable advance written notification is provided to Customer (for instance, by being published to the OHQ Site), other than that any kind of such modification that impacts a Selected Paid Service will relate to Customer starting at the beginning of a Paid Solution Term beginning no much less than thirty (30) days from the date which OHQ offers notice of such alteration to Customer in conformity with Section 16.8.

If Client does not terminate its use of any affected Selected Paid Service before the efficient date of such modification, Customer will certainly be regarded to have concurred to such modification relative to such Selected Paid Solution. (b) If a Prices Strategy picked by Customer is stopped, OHQ will give Customer with sensible advancement notice of no less than thirty (30) days and Customer will certainly be given the choice of choosing a brand-new Rates Plan from then-current rates strategies used by OHQ.

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For avoidance of doubt, this paragraph does not put on adjustments to the Rate List, which are attended to in Section 7 (receptionist solutions).1. Client represents that all information given by Consumer and its customers to OHQ (including, without restriction, all contact information and details pertaining to Consumer's Charge card) is exact, current and full at the time it is offered to OHQ

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Client has to in any way times adhere to all regulations, regulations, criteria and codes relevant in connection with its usage of OHQ Offerings and the Consumer's supply of its product and services to its customers. Consumer will not use any OHQ Offerings to take part in, or to encourage or help others to involve in, any type of unlawful or deceptive activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent out, Client will sustain the applicable Subscription Cost for the new Paid Solution Term (the ""). The reliable date of such discontinuation will certainly be either (i) the Requested Discontinuation Date, or ought to Consumer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Consumer ends according to this Section 10.1(b): (i). The Subscription Fees that have been pre-paid will be retained and the OHQ Offerings available to Customer till the last day of the Last Paid Service Term (based on reinstatement fees under clause 10.3(e)) and the unused balance of the Prepaid Usage Credit history will certainly be maintained by OHQ for future use by Consumer if Consumer determines to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Service, OHQ will certainly not be accountable at all for responding to phone calls, taking or providing messages, or carrying out any kind of various other tasks in connection with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ might terminate Customer's Account and Client's accessibility to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no obligation to renew or otherwise recommence such OHQ Providers. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may call for that Client pay a reinstatement fee of $30 (to cover OHQ's practical expenses in processing the reinstatement) Information gathered by OHQ from Consumer and its callers may be utilized, revealed and shared by OHQ in conformity with OHQ's personal privacy policy as readily available on the OHQ Internet Site ("") and as may be amended every now and then.

The Controller hereby appoints the Processor relative to processing tasks taken on during the provision of receptionist solutions. OHQ and Consumer acknowledge and concur that the Processor undergoes the following commitments: The Cpu shall follow the pertinent Information Defense Laws and should: (a) only act upon the composed guidelines of the Controller and ensure those acting under their authority do the exact same; (b) ensure that people refining the data undergo a duty of confidence; (c) use its best efforts to safeguard and shield all personal data from unauthorised or unlawful handling, consisting of (but not limited to) unintended loss, damage or damages; (d) guarantee that all handling meets the needs of the GDPR and relevant Data Protection Laws; (e) ensure that where a Sub-Processor is used, they: only engage a Sub-Processor with the previous consent of the Controller; inform the Controller of any type of desired modifications worrying Sub-Processors; they carry out a written agreement including the exact same data security commitments as laid out in these Terms; recognize that any type of failing on the part of the Sub-processor to comply with the Information Defense Regulation, the Processor stays fully accountable to the Controller for the efficiency of the Sub-Processor's obligations; and aid the Controller in supplying subject accessibility and enabling information based on exercise their civil liberties under the Data Protection Regulations.

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The Controller will execute adequate and appropriate onboarding and due persistance checks for all Processors, with a complete analysis of the obligatory Data Protection Law requirements. The Controller shall verify that the Cpu has adequate and recorded processes for data breaches, data retention and data transfers in location. The Controller will obtain proof from the Processor regarding the: (a) verification and integrity of the workers used by the Processor; (b) any type of certifications, certifications and plans as referred to in the onboarding procedure; (c) technological and operational steps used in securing the Personal Data; and (d) treatments in place for allowing data topics to exercise their legal rights, consisting of (but not limited to), subject gain access to demands, erasure & correction treatments and restriction of processing measures.